TommeeDohn Privacy Policy
Privacy Policy
1. Overview
TommeeDohn LLC respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.
2. Information We Collect
We may collect the following information:
- Personal information: name, email address, shipping address, billing address
- Payment information: processed securely by third‑party payment providers (we do not store credit card details)
- Order information: products purchased, order history
- Technical data: IP address, browser type, device information, cookies
3. How We Use Your Information
Your information may be used to:
- Process and fulfill orders
- Communicate order updates
- Improve website functionality
- Provide customer support
- Prevent fraud or unauthorized activity
- Comply with legal obligations
TommeeDohn LLC does not sell or rent customer information.
4. Sharing of Information
We may share your information with:
- Manufacturers for order production and fulfillment
- Payment processors for secure transactions
- Shipping carriers for delivery
- Service providers supporting website operations
These partners only receive the information necessary to perform their functions.
5. Cookies & Tracking Technologies
Our website may use cookies to enhance user experience, analyze traffic, and remember preferences.
Users may disable cookies through their browser settings, but some features may not function properly.
6. Data Security
We implement reasonable administrative and technical safeguards to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Opt out of marketing communications
Requests can be submitted via email.
8. Children’s Privacy
TommeeDohn LLC does not knowingly collect information from children under 13.
If such data is discovered, it will be deleted promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically.
Revisions will be posted on this page with an updated “Last Modified” date.
10. Contact Information
For privacy‑related questions, contact:
support@tommeedohn.com
Collected Personal Data
Customers interacting with TommeeDohn LLC may have the following information collected:
- Contact Information — name, email address, phone number (if provided).
- Shipping Information — shipping address, delivery preferences.
- Order Information — items purchased, order history, returns, and exchanges.
- Payment Information — payment method details processed securely through third‑party payment processors (TommeeDohn does not store full card numbers).
- Account Information — username, encrypted password, profile settings (if the customer creates an account).
- Customer Support Interactions — messages, inquiries, and resolution notes.
- Technical & Device Data — IP address, browser type, device type, cookies, and usage logs for security and platform functionality.
- Preference Data — saved items, browsing behavior, and purchase preferences (used to improve the shopping experience).
Purpose of Collecting Data
Customer data is collected to ensure a safe, functional, and personalized shopping experience. Key purposes include:
- Order Processing & Delivery — to process purchases, ship products, and provide order updates.
- Customer Support — to respond to questions, resolve issues, and manage returns or refunds.
- Account Management — to maintain secure customer accounts and login access.
- Payment Processing — to securely complete transactions and prevent fraud.
- Platform Security — to detect suspicious activity, protect customer accounts, and maintain system integrity.
- Service Improvement — to enhance website functionality, personalize recommendations, and improve product offerings.
- Legal & Compliance Requirements — to meet tax, regulatory, and fraud‑prevention obligations.
Customer Contact Details for Privacy or Support
Customers may contact TommeeDohn LLC regarding privacy, data use, or support through the following channels:
TommeeDohn LLC
North Liberty, Indiana
United States
Customer Support Email: support@tommeedohn.com
Privacy & Data Requests: privacy@tommeedohn.com
Mailing Address:
TommeeDohn LLC
North Liberty, IN 46554
United States